Quick Answer
Reconciling direct bill in Applied Epic means comparing the commission a carrier reports and pays on its statement against what Epic expected to earn on those policies, then investigating and resolving the differences so commission income and receivables are accurate. The carrier bills and collects from the client directly, so the brokerage's books mainly track the commission earned and receivable — and the reconciliation is what proves that number is right.
In direct bill, the insurer bills and collects the premium from the client directly, then pays the brokerage its commission — usually reported on a statement. So the brokerage’s books mainly track the commission earned and receivable, and reconciliation is what proves that number is correct.
Reconciling direct bill in Applied Epic comes down to comparing two things and resolving the gap:
- What the carrier reported and paid — the commission shown on the carrier’s direct-bill statement.
- What Epic expected — the commission Epic calculated it should earn based on the policies recorded in the system.
The reconciliation workflow generally runs like this:
- Load or enter the carrier’s direct-bill statement.
- Match each statement line to the corresponding policy or transaction in Epic.
- Flag the differences — missing items, rate mismatches, cancellations, endorsements, or timing gaps.
- Investigate and correct each one, whether that’s a missing policy entry, a wrong commission rate, or a carrier error.
- Post the reconciled commission so income and receivables are accurate.
Done every month, this keeps commission income reliable and stops differences from compounding into mystery balances at year-end. The most common failure is skipping the match entirely and just booking whatever the carrier paid — which hides both carrier underpayments and the brokerage’s own data errors. (Applied Epic and Applied Systems are trademarks of Applied Systems, Inc.)
Direct-bill reconciliation is one input to the monthly review checklist, and it has to be finished before the GL period closes.
For how this fits into the broader system, see our guide to Applied Epic accounting for Canadian brokerages.
We run this reconciliation every cycle as part of our Applied Epic accounting service. For the wider picture of how we work inside Epic, see the Applied Epic overview.
Related questions
Why don't direct-bill commissions match what Epic expected?
Common reasons include policy changes the carrier processed but Epic didn't capture, cancellations and endorsements, commission-rate differences, timing between statement and policy effective dates, and statements that lump items together. Reconciliation surfaces each difference so it can be corrected.
How is this different from agency-bill reconciliation?
In direct bill the insurer collects the premium and pays the brokerage commission, so the focus is the commission. In agency bill the brokerage collects the full premium into trust and owes the insurer, so the focus is premium and the payable. Epic models the two flows differently.
Where does direct-bill reconciliation fit in the monthly close?
It has to be done before the general ledger period closes, because it can produce corrections to commission income and receivables that belong in the period you're closing.
Sources
Go deeper
Pillar guide
Applied Epic Accounting for Canadian Brokerages
Last Updated: September 2026
Sources reviewed: September 6, 2026. General information only — confirm with your CPA or your provincial broker regulator before acting.